Skip links

The Step-by-Step Process:

Step 1: Request a health claim form from

Step 2: Gather the supporting documentation that is required to accompany your claim.

  • Detailed Hospital Accounts
  • Detailed Doctor(s) Accounts
  • Detailed Medical Aid Statement (line by line assessment of all transactions that relate to the hospitalisation)
  • Fully Completed Claim Form

No claims can be settled without copies of these documents present.

Step 3: Email your claim form and accompanying documents to or fax on 011 463 1665.

The claims assessment period is a maximum of fourteen days from receipt of all the required documents. Failure to provide all applicable documentation to this claim form will cause undue delay in the processing thereof.


In order to deliver on our promise to you, we have partnered with Bryte and Unity Health who not only share our values and vision, but also our passion for ensuring that every South African is given the opportunity to access quality, private healthcare.

For more info click link below:

This is NOT a medical scheme and will not be a substitute for
medical scheme membership. It fills the GAP between what
is covered by your medical aid, and the actual amount
charged by your medical practitioner for in-hospital